No major decision should be made without first doing your homework, that includes the decision of deciding on an HVAC contractor. You’ll want to find a contractor that will listen to you and make sure they are meeting all your home comfort needs.
HVAC installation isn’t a good candidate to be a DIY project. You’ll need to find a contractor that is highly skilled in multiple areas. They will figure out your home’s load calculation, pull permits to ensure local codes are met, check piping and a whole slew of steps in-between. If your top-of-the-line system doesn’t receive a top-of-the-line installation, you’re more likely to get inferior performance from your system.
The team at Evenaire Heating & Air Conditioning have put together some questions to ask to guide you on your pursuit of finding your ideal HVAC contractor.
Do they have references or referrals?
When deciding to work with a company they should be able to furnish you with a list of recent customers that can corroborate the quality of their work. From there you can call and ask them about their recent HVAC projects, if they are pleased with the results and if they would work with the company again in the future.
There are other sources you can look into like the ACCA (Air Conditioning Contractors of America) and the Better Business Bureau. Looking up a contractor on BBB will allow you to see consumer ratings and will also show you any customer complaints lodged against a company. The ACCA is a non-profit that enlists the knowledge of over 60,000 professionals and 4,000 businesses. Contractors that are members of ACCA are serious about their profession and will enthusiastically provide you with referrals.
An additional option is asking for the help of your friends on social media. These recommendations are coming from people you know and trust. You’ll probably not only get feedback on what contractors to use, but also who to avoid. If you’re looking for endorsements from your neighbors, nextdoor.com is literally a a social network comprised only of your neighbors.
Are they NATE-certified?
If your contractor is NATE-certified you can trust you’re getting a contractor that meets the highest standards in installation and service. NATE (North American Technician Excellence) is a non-profit organization for HVAC technicians. In order to become NATE-certified a technician has to pass specialized and real-world tests that were created by a committee of the top industry experts.
Are they properly licensed and insured?
Just about every state requires licensure for HVAC contractors. This helps protect consumers from companies that use unqualified workers. A simple online search will show you whether your state requires a license or not. If you reside in a state the requires a license and your contractor doesn’t have one, look elsewhere to avoid any issues.
When to ask these questions?
The perfect time to secure a quality HVAC contractor is before anything breaks down. If you get your system checked when it’s functioning properly and get your annual maintenance scheduled to keep it running properly.
Relationships built on trust and experience is important to us at Evenaire Heating & Air Conditioning in Pflugerville. Our professionals will happily answer any questions you may have about home comfort. Give us a call at 512-355-1482 or set up an appointment with us using our online scheduler.