The Nest thermostat is one of the most popular smart thermostats you can get. And for good reason. It figures out your temperature preferences and creates an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your home or away and can adjust settings to help you save even more.

The Nest is compatible with a full range of 24-volt heating and cooling systems, but it’s always a smart idea to use the Nest thermostat compatibility checker before installing one. Don’t forget to check with your energy provider for valuable rebates, because you could be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either wire it yourself or call a HVAC pro like Evenaire Heating & Air Conditioning. If you’re installing it yourself, you’ll spot a terminal for the C-wire, or common wire. This wire is solely used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t a problem as the thermostat can get ample power from other heating and cooling wires.

Sometimes, your heating and cooling system may require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is an improvement from older programmable thermostats that rely on a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t receive ample juice, Nest says you may have some of these problems:

  1. Bad battery life.
  2. Thermostat motion sensing is disabled.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t turn off.
  5. Your system is producing strange noises, such as chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay notification on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is always on, won’t turn on or turns off and on repeatedly in a short period of time.

You could think something is wrong with your heating and cooling system, but if you just started using the Nest, we advise you check your thermostat initially. This is especially timely if the weather is moderate, and you haven’t been running your heat or air conditioning frequently.

Our Pros Can Fix Nest Thermostat Troubles

If you’ve gone through Nest thermostat troubleshooting by yourself but can’t solve the dilemma, a smart thermostat professional including one from Evenaire Heating & Air Conditioning can support you. We can diagnose the problem and install a C-wire, if needed.

Smart thermostats such as the Nest are made to make your life more convenient, by automatic energy-efficient programming and the opportunity to monitor settings while you’re on the go. It’s a time-consuming experience when yours won’t work like it should, but our heating and cooling specialists at Evenaire Heating & Air Conditioning can take care of the problem fast.

If you’re running into odd heating and cooling behavior with your new Nest, reach out to us at 512-355-1482 to request your appointment right away.