The Nest thermostat is one of the best-selling smart thermostats on the market today. And for good reason. It picks up on your temperature preferences and develops an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your house or out and about and can adjust settings to help you save even more.

The Nest can be used with a wide range of 24-volt heating and cooling systems, but it’s always a good idea to visit the Nest thermostat compatibility checker before installing one. Don’t forget to talk with your energy supplier for valuable rebates, because you may be able to get a Nest for free or close to it.

Once you’ve made sure it’s compatible, you can either wire it yourself or hire a HVAC professional like Evenaire Heating & Air Conditioning. If you’re putting it in without help, you’ll spot a terminal for the C-wire, or common wire. This wire is solely used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t an issue because the thermostat can get adequate power from other heating and cooling wires.

Sometimes, your heating and cooling system might require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is an improvement from outdated programmable thermostats that use a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t get adequate electricity, Nest says you could encounter some of these problems:

  1. Short battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t turn off.
  5. Your system is creating strange noises, such as chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay notification on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously working, won’t run or turns off and on repeatedly in a short period of time.

You may worry something is up with your heating and cooling system, but if you just started using the Nest, it’s best to start with your thermostat right away. This is especially timely if the weather is moderate, and you haven’t been running your heat or air conditioning much.

Our Pros Can Resolve Nest Thermostat Troubles

If you’ve attempted Nest thermostat troubleshooting on your own but can’t fix the dilemma, a smart thermostat specialist such as one from Evenaire Heating & Air Conditioning can support you. We can determine the problem and put in a C-wire, if required.

Smart thermostats such as the Nest are made to make your life more convenient, through automatic energy-efficient programming and the option to check settings while you’re away from home. It’s an annoying experience when yours won’t operate like it should, but our heating and cooling pros at Evenaire Heating & Air Conditioning can resolve the issue quickly.

If you’re experiencing unexplained heating and cooling behavior with your new Nest, reach out to us at 512-355-1482 to book your appointment now.