
The Nest thermostat is one of the top-selling smart thermostats you can buy. And for good reason. It figures out your temperature preferences and creates an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your home or gone and can change settings to help you save even more.
The Nest can be used with a wide range of 24-volt heating and cooling systems, but it’s always a wise idea to check the Nest thermostat compatibility checker before purchasing one. Don’t forget to contact your energy company for valuable rebates, since you may be able to get a Nest for free or close to it.
Once you’ve checked it’s compatible, you can either hook it up without help or contact a HVAC professional like Evenaire Heating & Air Conditioning. If you’re putting it in yourself, you’ll spot a terminal for the C-wire, or common wire. This wire is solely used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t an issue as the thermostat can draw ample power from other heating and cooling wires.
In some instances, your heating and cooling system may require that C-wire. And here’s why.
Why Your Nest Keeps Losing Power and Other Problems
The Google Nest Thermostat is better than older programmable thermostats that use a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to link to Wi-Fi, power its digital display and operate your heating and cooling system.
8 Common Nest Thermostat Problems
If it can’t receive adequate power, Nest says you may have some of these problems:
- Bad battery life.
- Thermostat motion sensing won’t operate.
- Your thermostat occasionally disconnects from Wi-Fi.
- Your system suddenly turns on or off, or won’t turn off.
- Your system is making weird noises, such as chattering, stuttering, clicking or thumping.
- Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
- There is a delay message on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
- The system fan is always on, won’t run or turns off and on frequently in a short period of time.
You might believe something is suspect with your heating and cooling system, but if you just got the Nest, we recommend you check your thermostat right away. This is especially true if the weather is moderate, and you haven’t been using your heat or air conditioning consistently.
Our Specialists Can Fix Nest Thermostat Troubles
If you’ve gone through Nest thermostat troubleshooting on your own but can’t repair the problem, a smart thermostat specialist such as one from Evenaire Heating & Air Conditioning can provide support. We can identify the problem and add a C-wire, if required.
Smart thermostats like the Nest are designed to make your life more convenient, with automatic energy-efficient programming and the ability to check temperatures while you’re on the go. It’s a frustrating experience when yours won’t work properly, but our heating and cooling pros at Evenaire Heating & Air Conditioning can resolve the trouble in no time.
If you’re experiencing strange heating and cooling behavior with your new Nest, call us at to schedule your appointment today.